Privacy Policy

Introduction

Firstech("we," "our," or "us") operates the firstech.cc website and provides premium consumer electronics and technology products to customers in the United States. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

• Personal identification information (name, email address, phone number, shipping address)
• Payment information (processed securely through our payment processors; we do not store full card numbers)
• Order history and purchase preferences
• Device and browser information, IP address, and cookies
• SMS opt-in consent records including timestamp and consent language version

How We Use Your Information

• Process and fulfill orders and deliver products
• Send order confirmations, shipping updates, and customer service communications
• Send marketing emails and SMS messages to customers who have opted in
• Improve our website, products, and customer experience
• Prevent fraud and ensure security
• Comply with legal obligations

SMS Communications

If you opt in to receive SMS messages from Firstech, we will use your mobile phone number solely to send the types of messages described in our SMS Communications Policy.

SMS consent is not shared with third parties or affiliates for marketing purposes.

You may opt out of SMS messages at any time by replying STOP to any message. Message and data rates may apply. Message frequency varies.

Information Sharing

We do not sell your personal information. We may share information with service providers who assist us in operating our website, processing payments, shipping orders, and sending communications. These providers are contractually obligated to protect your information and use it only for the services they provide to us.

Data Security

We implement industry-standard security measures including 256-bit SSL encryption to protect your personal information during transmission and storage. However, no method of transmission over the Internet is 100% secure.

Your Rights

Depending on your state of residence, you may have rights to access, correct, delete, or opt out of the sale of your personal information. California residents have additional rights under the CCPA. Contact us to exercise your rights.

Contact Us

Firstech
301 N Pendell, Cleburne, TX 76033
Email: support@firstech.cc
Phone: +1 (862) 647-2385